Adept ERP

Mobile Application Expertise

Real-time data on the go

Adept ERP powers you with real-time business data wherever you are, whenever you need it.

Adept’s Mobility Framework lets you select the mobile solution appropriate to your business needs. Offline or online, tablet or smartphone – our framework is equipped to function on any device.

Equip your business with better visibility of sales history, operational data and KPIs to make faster decisions, improve sales productivity and increase customer service levels.

Integrated E-commerce

Deliver an efficient, self-service customer experience

Adept ERP integrates with a flexible e-commerce platform that is designed to suit your business type.

Available 24/7, your customers can access the platform online and at any time, check available stock, place orders and reprint invoices.

Because Adept’s e-commerce module is conveniently integrated with the ERP system, your team will receive instant notifications to action and process the customer’s order. This means faster order processing times, lower cost of service delivery and happier customers.

Warehousing with Voice Picking

Next-generation technology for increased productivity

Once an order is received, your warehousing team has the ability to respond quickly and efficiently using voice-picking technology that integrates with Adept ERP.

Using a handheld device and hands-free headset, warehouse employees are assigned orders and guided to the correct warehouse location to fulfil the order.

Inventory amounts and customer orders are updated automatically in Adept ERP which results in more efficient logistics, faster response times and lower operating costs.

Communication & Productivity Tools

Streamline customer interaction and communication

Adept ERP ensures customers, suppliers and corporate staff are kept informed at all times and your communication with them is streamlined.

All customer and supplier documentation, including invoices, statements, purchase orders and EFT remittances can be organised and emailed in one simple step – making communications fast and efficient.

Increase the efficiency of your credit collection by generating overdue debtor correspondence using the integrated receivables facilities.

Customers can be easily notified about shipment arrival times and product recalls. You can also notify field-based service and sales staff about urgent issues. 

Integrated CRM

Collaborate and reach new levels of customer service

Adept’s ERP offers an embedded CRM so you can build stronger relationships with your most valuable asset – your customer base.

Segment customers with profiling and send personalised, targeted marketing campaigns via email, SMS or direct mail.

Gain a 360 degree view of customer behaviour and easily view pertinent information such as account status, current orders and sales history.

Reporting

Business intelligence at your fingertips

Unlock your valuable ERP data with the in-built Adept Reporting Tool (ART) – a powerful, easy to use solution for business analysis and data mining. ART empowers you and your stakeholders with precise, real-time data so you can make better informed decisions.

Build your own reports, KPIs and charts to gain visual insight into business trends and performance. For example, compare historic performance on sales, operating costs, lead time and income.

Adept reports can be generated on demand or as part of a regular schedule.